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Delete Your Account & Data

Last updated: July 7, 2026

You can delete your Rosely account and all associated data at any time. There are two ways to do it — either works, and both remove the same information.

Option 1 — Delete in the app (fastest)

Your account and associated data are removed right away.

Option 2 — Request by email

Email us from the address on your account with the subject line “Delete my Rosely account.”

Email contact@kalua.io

Sending from your account's email address helps us verify the request. If you need to write from a different address, tell us the email your account uses.

What gets deleted

We delete the personal data tied to your account, including:

We may retain a limited amount of information where the law requires it (for example, transaction records held by Apple) or briefly within secure backups, after which it is deleted.

How long it takes

In-app deletion is immediate. Email requests are completed within 30 days, and usually much sooner.

Important: cancel your subscription separately

Deleting your Rosely account does not cancel an App Store subscription. Subscriptions are billed by Apple, so you must cancel yours through your Apple ID settings or Apple will keep charging you:

Cancel before deleting your account so you don't lose track of the subscription. Canceling stops future renewals; you keep access until the end of the current billing period.

Questions about deletion? Email contact@kalua.io and we'll help.